How We Work
Simple. Seamless. Invisible.
A battle-tested 6-step framework that turns your client's brief into a flawless white-label delivery — every time. You handle the client. We handle everything else.
Requirement Discussion
We listen first. Build second.
Every project starts with a dedicated kick-off call between you and your Wings account manager — never your end client. You share the brief, goals, timeline, and any specific constraints. We ask the right technical questions so nothing gets lost in translation.
We document everything in a structured Project Scope Document (PSD) and send it back to you within 24 hours for sign-off. No ambiguity. No assumptions. Just clarity.
24–48 hours
Project Scope Document + Timeline
What happens in this step:
- 30–60 min onboarding call (Slack, Zoom, or Google Meet)
- Tech stack recommendation based on project goals
- Project Scope Document (PSD) created and shared
- Timeline + milestone plan drafted
- NDA signed (if not already done)
- Dedicated project Slack channel set up under your workspace
Figma / Design
Your brand. Your vision. Pixel-perfect.
Our UI/UX design team creates high-fidelity, interactive Figma prototypes that look and feel like the finished product. Every screen is designed with your client's brand guidelines, target audience, and conversion goals in mind.
You review, give feedback, and approve — all under your agency's name. We never contact your client directly. Once you approve the design, we lock the scope and move to development with zero surprises.
3–7 business days
Figma design file + clickable prototype
What happens in this step:
- Full wireframes created for all pages/screens
- High-fidelity Figma designs with real content (not Lorem Ipsum)
- Desktop + mobile + tablet versions designed
- Interactive prototype built for client review (if needed)
- Design system created: colors, typography, components, spacing
- Unlimited revision rounds until you're satisfied
- Figma source file delivered (fully yours — no lock-in)
Development
Clean code. Scalable architecture. Built to last.
Our senior engineers build exactly what was designed — no shortcuts, no template-hacking, no technical debt. We work in structured 2-week sprints with daily progress updates pushed directly to your Slack channel, so you always know exactly where things stand.
Every component is written with performance, security, and maintainability in mind. We follow your preferred tech stack or recommend the best one for the job. Code is version-controlled on GitHub and available to you at every stage.
1–8 weeks depending on scope
Staging site access + daily Slack updates
What happens in this step:
- Development environment set up (GitHub repo access shared with you)
- Frontend built: React / Next.js / Shopify Liquid / WordPress (as agreed)
- Backend built: Node.js / NestJS / REST API / GraphQL (as needed)
- Third-party integrations: CRM, payment gateways, analytics, APIs
- Daily commits with progress updates on Slack
- Staging environment link shared for your review at each milestone
- Performance optimization throughout (targeting 90+ Lighthouse)
QA Testing
We break it before your client sees it.
Before anything goes live, our dedicated QA team puts the project through a rigorous multi-layer testing process. We test across 20+ device and browser combinations, run automated test suites, check every user flow, and benchmark performance scores.
Nothing passes QA until it hits our internal checklist of 80+ quality checkpoints. We find the bugs so your client never does.
2–5 business days
QA Report + bug-fix confirmation
What happens in this step:
- Cross-browser testing: Chrome, Firefox, Safari, Edge
- Device testing: iOS, Android, Windows, macOS — 20+ combinations
- Performance audit: Lighthouse score verified (90+ target)
- Functional testing: Every button, form, link, animation, and user flow
- Accessibility check: WCAG 2.1 AA compliance verified
- Security scan: OWASP top 10 vulnerabilities checked
- SEO audit: Meta tags, structured data, sitemap, robots.txt verified
- Load testing: Site tested under simulated traffic spikes
- Final review call with your account manager before handoff
White Label Delivery
Delivered under your brand. Silently.
This is where the magic happens. Everything is packaged and delivered as if your agency built it — because as far as your client is concerned, you did.
You receive the complete source code, deployment instructions, and all project assets. We can deploy directly to your client's hosting environment, or hand over the files for you to deploy. Zero Wings Technologies branding anywhere. Your name. Your glory.
1–2 business days
Source code + deployed site + full documentation
What happens in this step:
- Complete source code delivered via private GitHub repo
- Deployed to your preferred hosting: Vercel, AWS, WP Engine, etc.
- All credentials and environment variables documented and handed over
- DNS setup and domain configuration handled (if needed)
- Full project documentation: README, deployment guide, admin guide
- Handoff call to walk you through the project and answer any questions
- Invoice issued under your agency name (optional, on request)
Post-Launch Support
We don't disappear after delivery.
Every project includes a 30-day complimentary bug warranty — if anything breaks or behaves unexpectedly in the first 30 days, we fix it at no extra charge, same business day.
Beyond the warranty, we offer flexible ongoing support retainers so your agency can confidently promise clients that long-term maintenance is covered. We become your silent, permanent backend team.
30 days free, then optional monthly retainer
Ongoing support via Slack
What happens in this step:
- 30-day bug warranty: Any issues fixed free of charge
- Priority Slack channel remains active
- Bug reports triaged within 2 hours during business hours
- Minor content and copy updates handled (within agreed scope)
- Performance monitoring: Uptime alerts, Core Web Vitals tracking
- Security patches applied as needed
- Optional monthly retainer for ongoing features and enhancements
Process Summary
A quick glance at the timeline and responsibilities.
| Step | Name | Duration | Your Role |
|---|---|---|---|
| 01 | Requirement Discussion | 24–48 hrs | Share the brief |
| 02 | Figma / Design | 3–7 days | Review & approve |
| 03 | Development | 1–8 weeks | Review staging |
| 04 | QA Testing | 2–5 days | Sit back |
| 05 | White Label Delivery | 1–2 days | Take the credit |
| 06 | Post-Launch Support | 30 days free + retainer | Forward requests |
Ready to See This In Action?
Book a free 30-minute strategy call. We'll walk you through exactly how we'd handle your next client project — step by step, under your brand.
No commitment required · NDA signed on day one · Start in 24 hours